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Welcome to The Checkout by Kuro House, your daily update on the latest in AI and tech-driven business moves. Today, we’ve got some fresh stories from the retail and food sectors that show how companies are evolving with smart hires, new loyalty perks, and creative partnerships.

First up, Pret A Manger is shaking up its leadership team with a key hire. According to The Retail Bulletin, Pret has appointed Stefan Porter, a former Lidl executive, as their new chief supply chain officer. Porter brings a wealth of experience from Lidl and the Azzurri Group, where he was a commercial director overseeing multiple brands. In his new role, he’ll manage supply chain, logistics, buying, technical, and sustainability functions. Pret is also testing a new drive-thru format in Warrington, signaling a fresh approach to growth in travel locations.

Next, John Lewis is doubling down on beauty with a brand new loyalty program feature. Retail Gazette reports the launch of MyJL Beauty, an exclusive addition to the My John Lewis membership. Members get access to special offers, samples, exclusive products, and expert content through the app. There’s also a MyJL Beauty Edit Box coming in late May, free for members who spend over £200 on beauty products. With personalized offers from brands like La Mer and Chanel, plus chances to win monthly beauty wishlists, this is a big step in customer engagement.

Over at Five Guys, the burger chain has made a strategic move in its social media game. Retail Gazette tells us that Five Guys has retained creative agency Spin as its full social media partner. Spin started with strategic consultancy in 2025, helping sharpen the brand’s UK positioning, and now handles strategy, content creation, and paid social campaigns. Spin’s founder says this partnership is evolving into one of their most exciting creative collaborations yet. Five Guys’ social media manager praises Spin for bringing genuine creative thinking across the board.

So, what ties these stories together? It’s clear that strong leadership, innovative customer engagement, and creative partnerships are driving growth. Whether it’s Pret’s new supply chain chief, John Lewis’s beauty loyalty boost, or Five Guys’ social media strategy, these moves spotlight how brands stay competitive. That wraps up today’s update on The Checkout. Thanks for listening, and we’ll catch you tomorrow with more news you need to know.